Plans and billing
Plans, what counts as a search, overage, going live, invoices and changing plans.
Plans
| Starter | Growth | Enterprise | |
|---|---|---|---|
| Price per month | $99 | $299 | $699 to $4,299, by size |
| Price per year (2 months free) | $990 | $2,990 | 10 times the monthly price |
| Products | 5,000 | 20,000 | 50,000 to 2,000,000 |
| Searches per month | 30,000 | 150,000 | 600,000 to 8,400,000 |
| Arabic layer, typos, Arabizi, synonyms | yes | yes | yes |
| Query understanding (prices, use cases) | no | yes | yes |
| Merchandising (rules) | basic | full | full |
| A/B tests | no | no | yes |
| Support | email, within 2 working days | WhatsApp, within 1 working day |
Enterprise sizes
You choose the size of Enterprise in steps of 50,000 products, from 50,000 to 2,000,000. Each step adds 200,000 searches a month.
| Products | Searches per month | Price per month | Price per year |
|---|---|---|---|
| 50,000 | 600,000 | $699 | $6,990 |
| 100,000 | 800,000 | $849 | $8,490 |
| 250,000 | 1,400,000 | $1,299 | $12,990 |
| 500,000 | 2,400,000 | $1,799 | $17,990 |
| 1,000,000 | 4,400,000 | $2,799 | $27,990 |
| 2,000,000 | 8,400,000 | $4,299 | $42,990 |
The first 50,000 products cost $699 a month. Each next 50,000 costs $150 up to 250,000 products, then $100 up to 1,000,000, then $75.
More than 2,000,000 products, an SLA or custom limits: book a demo.
Suggestions while typing are never billed, on every plan.
| Catalog translation | Starter | Growth | Enterprise |
|---|---|---|---|
| What is translated | names, categories | + specs, descriptions | + review queue and extra quality check (top 500) |
What counts as a search
- A
/v1/searchcall for the first page of results counts as one search. Pages 2 and later are free. /v1/suggest(suggestions while typing) is never counted.- Clicks, events, recommendations and catalog calls are not counted as searches.
Every search answer has a header with your usage this month:
X-SeekGist-Usage: searches=1234, limit=150000, billed=1, period="2026-01"You also see your usage in the dashboard under Usage and Billing. At 80% and at 100% of your monthly searches, the store owner gets an email and your webhooks get an event.
Over your plan
Search keeps working above your limit. You pay for what you use above it, on your next invoice:
- Searches: $0.50 per 1,000 searches above your plan, counted exactly (1,500 extra searches = $0.75).
- Products (paid plans): $5 for each started block of 1,000 products above your plan's product limit, each month (1 to 1,000 extra products = $5, 1,001 to 2,000 = $10). We count your live products after the month ends.
- $0.01 per translated product above your plan's product limit (a product counts once per month).
A paid plan can hold up to twice its product limit; extra products are billed as above, and above twice the limit new products are refused. At 100% and at 150% of the limit the store owner gets an email, and the dashboard shows a banner. A refused product gets the code plan_limit_reached (updates of products you already have always work). If you often go over, a bigger plan usually costs less.
Without a plan the limit is 20,000 products (the trial's limit), with no extra products.
Prices are in US dollars, and you always pay in US dollars. The pricing page can also show an approximate price in some local currencies, at a fixed exchange rate. That price is for information only. Prices include all taxes.
Start and go live
- Create your account and store in the dashboard. You can try the live demo on the home page first, or book a demo.
- A new store has no plan yet. You can connect your catalog (up to 20,000 products) and test searches with a secret key.
- 14-day free trial, no card. It starts with your first live search (the first search with a public key), on Growth's limits. One free trial per account.
- Choose a plan under Billing and pay, during or after the trial. If the trial ends without a plan, public keys answer
402 payment_requiredand search on your store stops. Your dashboard and data stay.
Change or cancel
- Upgrade: the new plan starts at once. You pay the price difference for the rest of the period now.
- Downgrade: nothing is charged now. The difference becomes a credit on your next invoice.
- Change the Enterprise size: under Billing. A bigger size works like an upgrade, a smaller size like a downgrade. Your limits change with the size.
- Cancel: your plan stays active until the end of the period you paid for. Then the store closes. You can export your data before or after you cancel, until the store is deleted.
Invoices and failed payments
Invoices are under Billing, and the payment provider's customer portal lets you change your card and billing details. If a renewal payment fails, the provider retries it, and the store owner gets an email. When a retry works, you get a "payment received" email. If the provider gives up, the subscription ends and you get an email.